If you can't download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.
If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:
The convenience of Alexa, now on your PC. With Alexa on your PC, you can simplify your life and use your voice to get more done. With hands-free functionality enabled you can use your voice to just ask Alexa to set reminders, control your smart home, play music, answer questions, read the news and more, without having to turn your attention away from that important email - even when the app is. To register an Alexa Echo: Download the Alexa app and sign in. To download the Alexa app, go to the app store on your mobile device and search for 'Alexa app.' Then select and download the app. Turn on Amazon Echo. Plug the included power adapter into Amazon Echo and then into a power outlet. The light ring on Amazon Echo turns blue, and then.
Connect to Wi-Fi
If you're using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac, or on your Apple Watch.
Pause and restart the app download
When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.
Restart your device
If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch, or Apple TV.
If you delete an app, you might lose the content associated with it.
Get more help
If you still have issues with apps on your device, contact Apple Support.
Before you can use Alexa to control your Fire TV device, you need to download the Alexa app, enable it to communicate via your smartphone or tablet's microphone, and then introduce Alexa to Fire TV.
The Alexa app is a program that you download to your smartphone or tablet. With the Alexa app, you can connect your Alexa devices to your Wi-Fi network, provide Alexa with your location, connect to smart-home devices, provide the details of your Amazon account, and much more. You use Alexa by conversing with an Alexa-friendly device, but you configure Alexa using the app.
Okay, so what do you need to get the Alexa app? Either of the following:
- A smartphone or tablet that meets one of these qualifications:
- An iPhone or iPad running iOS 11 or later
- An Android phone or tablet running Android 5.1 or later
- An Amazon Fire tablet or phone running Fire OS 5.5.3 or later
If you have one of these devices, go to your device's app store, search for the Alexa app, and install it.
To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.
Pause and restart the app download
When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.
Restart your device
If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch, or Apple TV.
If you delete an app, you might lose the content associated with it.
Get more help
If you still have issues with apps on your device, contact Apple Support.
Before you can use Alexa to control your Fire TV device, you need to download the Alexa app, enable it to communicate via your smartphone or tablet's microphone, and then introduce Alexa to Fire TV.
The Alexa app is a program that you download to your smartphone or tablet. With the Alexa app, you can connect your Alexa devices to your Wi-Fi network, provide Alexa with your location, connect to smart-home devices, provide the details of your Amazon account, and much more. You use Alexa by conversing with an Alexa-friendly device, but you configure Alexa using the app.
Okay, so what do you need to get the Alexa app? Either of the following:
- A smartphone or tablet that meets one of these qualifications:
- An iPhone or iPad running iOS 11 or later
- An Android phone or tablet running Android 5.1 or later
- An Amazon Fire tablet or phone running Fire OS 5.5.3 or later
If you have one of these devices, go to your device's app store, search for the Alexa app, and install it.
If you have one of Amazon's Fire devices and that tablet is capable of running Alexa, the Alexa app will be installed automatically on the device.
- A Windows or Mac web browser: In this case, point your browser to the Amazon Alexa portal page.
When you first open the Alexa app or surf to the Amazon Alexa portal page, you're prompted to sign in with your Amazon account credentials. Go ahead and sign in, and then follow the onscreen instructions to get the app configured. When you're done, you see the Home screen, which will be similar to the one shown.
For best results, make sure you sign in to the Alexa app using the same Amazon account as you use with the Fire TV mobile app and your Fire TV device.
Take a tour of the Alexa app
Here's a summary of the landmarks of the Alexa app screen:
- Menu: Tap this icon to access the main app menu, shown. You use the requests on this menu to configure various Alexa features (such as music and reminders), add and manage Alexa skills, and change the Alexa app's settings.
- Home: Tap this icon to display the Home screen, which offers the Things to Try section (suggestions for getting started with Alexa) and (eventually) a series of sections — known as cards — that present in reverse chronological order (that is, the newest at the top) your most recent interactions with Alexa: your questions and Alexa's answers, responses to your requests, recently played music and other media, and more.
- Communicate: Tap this icon to open the Communication screen. Here, you can set up and work with Alexa's communications features, including starting a new call, sending a text message, and dropping in on someone.
- Alexa: Tap this icon to send questions and requests to Alexa via your smartphone or tablet microphone.
- Play: Tap this icon to see what media — such as a song, podcast, or audiobook — you've played recently on your Alexa device. You can also browse your Audible and Kindle libraries.
- Devices: Tap this icon to work with both your Alexa devices and Alexa's smart-home features. You can add, configure, and operate devices, manage smart-home skills, create smart-home groups, and more.
Give Alexa access to your device microphone
One of the nice features of the Alexa app is that you can use it to send voice requests to Alexa via your smartphone or tablet microphone. That's the purpose of the Alexa button in the middle of the Alexa app toolbar at the bottom of the screen. However, before you can send voice requests to Alexa, you need to give the Alexa app permission to use your device's microphone. Here's how it works:
- In the Alexa app, tap the Alexa icon.
You see some text telling you that you need to give the app permission to use the microphone. - Tap Allow.
Your device asks you to confirm. - Tap OK (iOS) or Allow (Android).
Your device gives the Alexa app permission to access the microphone and then displays some examples of things you can say to Alexa.
If you also see a prompt asking you to give the Alexa app permission to use your location, go ahead and tap Allow. - Tap Done.
You now hear a tone and see the regular Alexa screen, which is waiting for you to say something to Alexa. You'll want to skip that for now, so either tap the X to close the screen or wait a few seconds for the screen to close by itself.
How to connect your Alexa device to Fire TV
To set up your Alexa device to control your Fire TV device, you have to introduce them to each other. Here's how it's done:
Can I Download Alexa App On My Macbook Pro
- In the Alexa app, tap Menu–>Settings.
- Tap TV & Video.
- Tap Fire TV.
- Tap Link Your Alexa Device.
The Alexa app displays a list of your Fire TV devices. - Select the Fire TV device you want to control, and then tap Continue.
The Alexa app displays a list of your Alexa devices.
- Select the Alexa device you want to use to control the Fire TV device you chose in step 5.
If you have multiple Alexa devices, tap each device that you want to allow to control your Fire TV device. - Tap Link Devices.
The Alexa app connects your Alexa device and your Fire TV device.
